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screen isnt readable

hope i can get an answer here faster than trying elsewhere.

i had a friend install OSX 10.4.8 on her Dell Dimension 2400 PC. thing is that the DVD she downloaded was not JAS like i have. not sure what the name of it was. but it was for Intel SSE2 and AMD.

i tried talking her thru the installation by phone cause she lives a far distance now.
she said when she loads up the DVD that once she gets to the OSX interface that it comes out all pixelated and she cant read anything on the screen. 
i was able to get her thru the installation , i believe she did it the right way. when it was finished, she restarted the comp and says she sees the boot screen with the grey background and apple logo in the middle. but that thats all she sees. yet she hears the welcome screen music playing and then the thing starts talking to her about the keyboard and voice over features and i dunno what else but she still only sees the grey screen.
the video memory of her built in intel video card was listed as 64MB in Windows XP, so it shouldn't be that her video card is too old.

any suggestions as to how to remedy this?

i havent come across this problem before in any of the installations i have done of OSX86 on my Dell Dimension 4400 PC.  and her Dell has higher specs than mine.

and its kinda difficult to instruct her to do things on the phone, especially since i dont have the comp in front of me.

Comments

( 4 comments — Leave a comment )
(Anonymous)
Jul. 11th, 2008 07:21 am (UTC)
First off, she'll need to change the AGP Aperture setting in the BIOS to 8mb - it's set as 1mb as standard.

To get into the BIOS on a 2400 just hit F2 while the Dell logo is showing on startup

At the Darwin bootloader prompt, hit F8 then at the command prompt typ -s and hit enter.

This'll get you into OS X in safe mode

The onboard Intel graphics card may not be compatible with OS X yet, so the only way to get full functionality would be to install a PCI graphics card (the Dimension 2400 has no AGP slots).

Should be able to pick one up on eBay for a few $.
(Anonymous)
Feb. 2nd, 2009 11:18 am (UTC)
Did you get this working?
Hi did you get this working I am thinking of OSXing my Dell 2400 which has a Matrox Millennium G450 in it.

What your recommendations be in performing the install please. Assume I know nothing,

Thanks
Peter
(Anonymous)
Jul. 19th, 2009 04:01 pm (UTC)
I have a dimension 2400 and have been trying for about a month to get around the 16 shades of grey problem. That is what your friend is seeing, the onboard video will only display 16 shades of grey. Going into the bios and resetting the video memory from 1 to 8, doesn't fix it. I have tried iPC, iATKOS and Jas. I have tried messing with "Graphics Mode"= command on startup, no luck there.

My solution was to get a cheap S3 video card.

(Anonymous)
Jul. 9th, 2010 05:25 pm (UTC)
I had the same problem. what i did was bought a new video card and switched the bios video option to auto. Then everything worked for me. i used iDeneb v1.3
( 4 comments — Leave a comment )

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